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When referring a patient to Arm Dynamics, you can expect clear and consistent communication throughout your client’s prosthetic rehabilitation. Our team of authorization specialists, clinical care providers and center patient coordinators interface directly with payer sources to provide timely, accurate information.
Our clinical managers are always available to discuss prosthetic recommendations with case managers, claims adjusters or medical directors.
Our structured follow-up program guarantees that we reach out to your client at regular intervals, checking on how they’re doing and discussing any concerns they may have.
We ensure they’re wearing their prosthesis and that it fits comfortably. Should any use issue arise, it’s addressed as soon as possible by adjusting the prosthesis and providing additional training as needed.
The follow-up program monitors component warranty periods and proactively initiates repairs or replacements that are under warranty. We encourage patients to see us for regular check-ups to make sure their prosthesis is maintained in optimal condition.
This extends the life of the prosthesis and ensures that your client is able to maintain a functional, independent lifestyle.