Making Ourselves Available: Our Arm Dynamics Team is There for Our Patients

Our CPCs get to know each patient, often well before they walk through the door. Shirley finds the long-term relationships with her patients rewarding. “It’s such a family-oriented place to work — our patients are not just patients — they become part of our Arm Dynamics family.”

So, let’s say you call with a question for your prosthetist. They may not be available at that exact moment if they’re providing care for another patient. After all, you wouldn’t want your in-person appointment interrupted, and the beauty of having a CPC is they can take a message and make sure that your prosthetist calls you back as soon as possible. Or, if the clinical therapy specialist is available and they can answer your question, you’ll be connected to them.

Our patient Eduardo Garcia, who lives in Montana and travels to our Portland, OR center:

“When people ask me where I go for my prosthetic care and why I go there, my answer is Arm Dynamics. The reason why is that I can call anytime and receive almost immediate connection and care with someone I have a deep relationship with. They know the shape of my forearm, they know my lifestyle, they know how to meet my needs with an overnight shipment of a funky little screw that my prosthesis needs – not even to my home, if I’m not there. And that’s unique, I think, in the care world, to have that type of a team, who is available, who wants to know how they can help me. And that goes beyond the technical aspects of updating a prosthesis and making it more durable. That’s something you expect from a top prosthetic care provider. I think what sets Arm Dynamics apart is they specialize in the exact part of the body that I need help with – and I can always pick up the phone and nearly any member of the team can help me with insurance, how I manage my work and my everyday life, how to use this tool. That’s unique and worth every hour I spend on a plane.”