Most businesses think about who their customers are. What do they need? What do they want? How can we, the “business,” let them know we have what they need and/or want?

Our Arm Dynamics centers are a bit different. For one thing, we have patients, not customers. We have both what they need (upper limb prosthetic rehabilitation) and what they want (a prosthesis that works for them and looks the way they want it to look). We don’t have one "type" of patient — our patients present a diverse range of upper limb differences and prosthetic care needs. While most of our patients are people who live here in the United States, we fit people from all over the world. Some of our patients have acquired amputations due to traumatic injuries or disease. Others are born with congenital limb differences.

Our patients have diverse occupations, including:

 

We have patients with small children, teenagers, adult children, and no children. People who've become parents after they've experienced limb loss, and we also fit babies and children in need of prosthetic care.

We have people who are focused on what their prosthesis looks like, and others who couldn’t care less about how it looks and just want it to work. Some people are cautious with their devices and others throw themselves (and their device) whole hog into whatever they are doing.

Even among people who have some similarities, there are small differences. For instance, people who have multi-articulating myoelectric hands. Some may want to add an electric wrist unit, while others may opt for no wrist unit.

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The different ways that people react to having an amputation can also vary significantly. Some people process their feelings of grief and loss quickly and do their best to stay positive about the setbacks they may encounter with a limb difference. Others may have a harder time moving forward after an amputation and struggle with loss and depression. For people with congenital limb differences, we have patients who are enthusiastic about having a prosthesis, while others may be reluctant at first, feeling that they don’t need anything to help them in their daily life. Often, those patients will come to us because they have been experiencing painful overuse symptoms in their body. Or, some of our patients had a significant life change, such as a new baby, a job opportunity, or a meaningful hobby, and they are reconsidering trying a prosthesis.

How do each of our five centers in the US deal with the uncertainty of never quite knowing who is going to schedule a consultation with us? By treating them like the individual they are. Every consultation is a chance to learn about the person as a whole. Yes, we want to know more about your limb difference and what kind of prostheses you are considering, but just as importantly, we want to know YOU. What do you do for a living? Tell us about your family. What does your support system look like? What are your hobbies? If you feel like your limb difference is holding you back from what you’d like to be doing, in any aspect of your life, how can we help you? By providing a functional prosthesis and the support of our clinical therapists, we get you to where you want to be. Our goal in describing these different types of people is that we hope you see yourself in one of the above descriptions.

Our team is dedicated to providing excellent upper limb prosthetic care in a welcoming environment for ALL patients and their families.

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Madee and her prosthetic care team at our center in Maple Grove, MN.

So, no matter who you are, if you, or someone you know, would like to learn more about the holistic upper limb prosthetic care we offer, we invite you to contact us. If you would like to leave a comment, please do so below.

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